Bright Talent, Inc., a strategic HR consultancy helping business leaders solve their most vexing people challenges, today announced the launch of Bright Experience, a new live HR helpdesk and consulting service. Bright Experience helps companies elevate their candidate and employee experience by providing on-demand, concierge-level human resources services staffed by experienced HR professionals. Services are subscription-based, configured to each company’s needs, and are delivered via advanced omnichannel help desk software. All communications take place with real HR people – never with A.I. chatbots.

Bright Experience on-demand HR help desk elevates candidate and employee experience with live, experienced HR pros.

“With the pandemic and a distributed workforce, the HR function has never been more important, yet we’ve been hearing HR teams are being stretched thin, often not adequately resourced to handle it all,” said Brenan German, founder, and president of Bright Talent and Bright Experience. “We expand HR’s reach without adding headcount.”

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Following the IT helpdesk model, Bright Experience supports the human resources function by connecting employees and candidates with an on-demand, experienced HR associate to answer their needs via live omnichannel technology.

Bright Talent, Inc., a strategic HR consultancy helping business leaders solve their most vexing people challenges, today announced the launch of Bright Experience, a new live HR helpdesk and consulting service. Bright Experience helps companies elevate their candidate and employee experience by providing on-demand, concierge-level human resources services staffed by experienced HR professionals. Services are subscription-based, configured to each company’s needs, and are delivered via advanced omnichannel help desk software. All communications take place with real HR people – never with A.I. chat bots.

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Free tools, templates and step-by-step resources help companies successfully manage their return to the workplace

Bright Talent, a strategic consultancy helping HR teams and business leaders solve their most vexing people challenges, has released a set of free Roadmap to Return to Workplace pandemic support tools and templates for the effective planning, implementation and communication of return-to-workplace efforts. These resources go beyond “what” and delve into “how,” with project plans, workflows, policies, instructional details and communications plans.

“Implementing policy changes is relatively easy,” said Brenan German, founder and president of Bright Talent. “But making real operational change happen is hard. You need more than tools to implement, you need an overarching plan for how it all fits together along with a clear communications plan. Otherwise, employees can quickly become overwhelmed or see only a disjointed effort at implementing practices.”

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The tools under this program will provide organizations plan and implement their return to work safely through effective communication with employees.

As the return to work becomes the immediate concern and priority for organizations, more and more companies are looking into solutions and technologies that can guide them. In the history of most firms, this kind of situation has never arisen. There is a lack of awareness about how to navigate this challenging phase so that business continuity and employee safety are equally balanced.

Bright Talent, Inc., a strategic consultancy that helps HR teams to solve their people challenges, has stepped in to provide the guidance that HR teams and business leaders will need. It has released a set of free “Roadmap to Return to Workplace” pandemic support tools that can help organizations to plan, implement, and communicate effectively. With an emphasis on execution, it contains project plans, workflows, policies, instructional details, and communications plans.

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